Am so happy to pen down our Pavagadh holiday since everything was just so perfect. Right from pre-check-in i.e. A day prior, got calls and assistance from Mr. Naveen and Mr. Ajay who were FOM but never hesitated to call up guests or to them familiarise with the resort. While entering the resort, the feel was so fresh and welcoming.

The reception lobby was so nice and the staff was wow. They are just so friendly and Ms Tanisha and the person driving the buggy ensured our smooth check-in experience.

Then comes food which enriches any resort's quality. And must say that chefs out here cook so well that yummy isn't enough to explain. Any dish you order whether Gujarati or Mexican or North Indian or Chinese, all is just yum. Restaurant staff are on their toes yet smiling.

We visited on 3rd day after the resort opening wherein staff hiring may have been in process but didn't feel so coz they did a fab job Mr Sanjay, Mr. Sahil, Mr. Gaurav, Mr Tyanmong are amazing and this is not it. Mr Amandeep F&B manager himself meets and greets guests and takes feedback too on food and services personally. Talking about room upkeep was just wow but best thing is yet to come.

We checked out at night wherein the buggy generally isn't operational at many resorts but we got a gentleman who drove down the buggy to pick up luggage. He picked up all our luggage from the 1st floor to the buggy and we drove down to reception. We were to have dinner so he proposed to drop us off at the restaurant as we had our senior citizen mom but she was fine walking down.

We inquired about this gentleman with excellent communication skills and were taken aback to know that he was the General Manager of the resort who picked out luggage, drove the buggy, and dropped us off at the reception. This clearly showcases how concerned he must be for all guests' comfort and experience. All in all would like to give 7 stars to this resort staff right from security to the GM of the resort. Haven't seen such amazing people at any resort until date.